Shipping & Delivery

At Caitlin-Dublin, we’re committed to delivering your orders efficiently and reliably. Below is our comprehensive shipping policy to ensure clarity and a hassle-free shopping experience.

Handling, Processing, and Delivery Times

  • Order Processing Time: We aim to process all orders within 1-2 business days (Monday to Friday).
  • Transit Time: After processing, your order will typically arrive within 8-11 business days for standard shipping across Ireland.
  • Order Cut-Off Time: To ensure same-day processing, orders must be placed before 4:00 PM (GMT) Greenwich Mean Time (Dublin).
  • Total Delivery Time: You can expect your order to arrive within 9-13 business days from the time of placing it.

Shipping Methods and Rates

  • Shipping Options: We provide fast and reliable standard shipping.
  • Shipping Costs: Enjoy free shipping on all orders, regardless of the order value.
  • Delivery Address: Orders will be shipped to the address provided during checkout.

Order Changes or Modifications

If you need to make changes to your order, please contact us at info@caitlin-dublin.com as soon as possible. While we’ll do our best to accommodate your request, modifications may not be possible once the order has been shipped.

Lost or Delayed Packages

In the rare event that your package is delayed or lost during transit, please reach out to us at info@caitlin-dublin.com. We’ll work quickly with our delivery partners to resolve the issue and ensure you’re satisfied.

Order Tracking

Once your order has shipped, you will receive an email confirmation with a tracking link. Tracking information is typically available within 24-48 hours after dispatch.

Order Cancellations

  • Cancellation Window: You may cancel your order as long as it hasn’t been shipped.
  • How to Cancel: Email us at info@caitlin-dublin.com with your order details to request a cancellation.
  • Refunds: If your cancellation request is successful, we’ll issue a full refund according to our Refund Policy.

Incorrect Address

Please double-check your delivery address during checkout to avoid delays or issues. Caitlin-Dublin cannot be held responsible for orders shipped to incorrect addresses. If you notice an error, contact us immediately at info@caitlin-dublin.com. Address corrections after dispatch may incur additional charges.

Estimated Shipping Timelines

  • Cut-Off Time: 4:00 PM (GMT) Greenwich Mean Time (Dublin)
  • Processing Time: 1-2 business days (Monday to Friday)
  • Transit Time: 8-11 business days (Monday to Friday)
  • Total Delivery Time: 9-13 business days (Monday to Friday)

Contact Us

For questions or assistance with your order, we’re here to help!

  • Email: info@caitlin-dublin.com
  • Phone: +353 89 9655099
  • Address: 46 St Alban's Rd, Dublin 8, Dublin, D08 N2H1, Ireland

By placing an order with Caitlin-Dublin, you agree to the terms outlined in this Shipping Policy. We appreciate your trust and look forward to providing you with an exceptional shopping experience!